TERMS & CONDITONS

Welcome to Seraphine Amoria.

These Terms and Conditions govern your access to and use of our website and the purchase of products from our platform. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.

1. Use of the Website

  • You must be at least 13 years of age to use this website or place an order.
  • You are responsible for maintaining the confidentiality of your account details, including your username and password.
  • You agree to provide accurate, current, and complete information during registration and checkout.
  • You may not use this website for any unlawful, fraudulent, or unauthorized purpose.

2. Product Information & Pricing

  • We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate. However, minor variations may occur due to lighting, craftsmanship, or screen display differences.
  • All prices are subject to change without prior notice.
  • Promotional offers, discounts, and limited editions are available for a specified time only and may be subject to additional terms.

3. Orders & Payments

  • By placing an order, you are making an offer to purchase products subject to availability and acceptance by Seraphine Amoria.
  • We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, stock limitations, or suspected fraudulent activity.
  • You agree to provide valid and up-to-date payment information and authorize us to charge the total order amount, including applicable taxes, duties, and shipping fees.
  • Payments are processed securely through trusted third-party payment providers. Seraphine Amoria does not store or have access to your full payment details.

4. Shipping & Delivery

  • We aim to dispatch orders within the stated processing timeframe.
  • Delivery times are estimates and may vary depending on destination, customs clearance, and courier services.
  • Seraphine Amoria is not responsible for delays caused by factors beyond our control.

5. Returns & Refunds

  • All returns and refunds are subject to our Returns & Refund Policy, available on our website.
  • Customized, bespoke, or made-to-order pieces may not be eligible for returns unless otherwise stated.

6. Intellectual Property

  • All content on this website, including designs, text, imagery, logos, graphics, and branding, is the exclusive property of Seraphine Amoria or its licensors.
  • You may not reproduce, distribute, modify, or exploit any content without prior written consent.

7. Limitation of Liability

  • To the fullest extent permitted by law, Seraphine Amoria shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.
  • Products are provided “as is” and without warranties except as required by applicable law.

8. Amendments & Termination

We reserve the right to modify, update, or discontinue these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

9. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka, unless otherwise required by applicable international consumer protection laws.