PRIVACY POLICY

1. Introduction
At Seraphine Amoria, your privacy and trust are paramount. This policy explains how we collect, use, and protect your personal information when you interact with our website, place orders, or engage with our services. We are committed to treating your information with the same care and attention we put into our collections.

2. Information We Collect
We may collect the following information:

• Personal details: Name, email address, phone number, and billing/shipping address
• Payment information: Securely processed by Shopify and our payment providers
• Order history: To provide personalized service and support
• Website activity: Including browsing behavior and interactions, to enhance your shopping experience

3. How We Use Your Information
Your information is used to:

• Process orders, payments, and shipments
• Communicate regarding your purchase, account, or inquiries
• Improve our website, products, and services
• Send you curated marketing communications, where permitted

4. Sharing Your Information
We respect your privacy and do not sell your personal information. Your data may be shared only with:

• Service providers: Payment processors, delivery partners (FedEx, CityPack), and marketing platforms
• Legal authorities: When required by law or to protect our rights

5. Cookies and Tracking Technologies
We use cookies and similar technologies to:

• Enhance your shopping experience
• Analyze website traffic and performance
• Deliver tailored marketing content

You can manage cookies through your browser settings, though some features of our website may be limited if cookies are disabled.

6. Your Rights
Depending on your location, you may have the right to:

• Access or correct your personal data
• Request deletion of your data
• Opt out of marketing communications

7. Data Security
We employ industry-standard security measures to protect your information. Shopify also ensures secure storage and processing of payment and customer data.

8. International Customers
For customers outside Sri Lanka, personal data may be transferred to and processed in countries where our servers or service providers operate.

9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.

10. Contact Us
If you have any questions regarding your privacy or this policy, please contact us at:
Seraphineamoria@seraphineamoria.com